solutions
ektaservice Service Solutions
Technology infrastructure for managing service products
ektaservice is a service ecosystem for creating, managing and scaling service products. It unifies service programs, sales channels, customer experience and operational infrastructure into a single solution. Partners integrate via API, widgets or white label solutions.
Solution layers
Service products
Creation, configuration and management of protection, warranty and subscription programs
Sales channels
Integration into checkout, POS, CRM, mobile apps and marketplaces
Customer experience
Digital access, 24/7 support, transparent service process
Operations
CRM, logistics, service network, quality control and analytics