Privacy Policy
Information about personal data processing
1. General Provisions
This Privacy Policy defines the procedure for processing personal data of users of the website ektaservice.ua, owned by EKTA SERVICE LLC (hereinafter — "Company").
The Company adheres to the principles of legality, transparency and security in processing personal data, and ensures their proper protection in accordance with applicable legislation.
By using the Website, you agree to the terms of this Policy.
2. What Data We Collect
We may collect the following personal data:
- name
- phone number
- information you provide in feedback forms or requests
- technical information (IP address, browser type, cookie data, site behavior)
3. Purpose of Data Processing
Personal data is processed for the following purposes:
- processing user requests and applications
- providing consultations and services
- communication with clients
- improving website and services
- analytics and user experience optimization
4. Data Protection
The Company employs modern technical and organizational measures to protect personal data from:
- unauthorized access
- loss or destruction
- alteration or distribution
Only authorized personnel have access to personal data.
5. Data Sharing with Third Parties
The Company may share personal data with third parties solely when necessary for providing services, including:
- partners and contractors
- analytics services (e.g., Google Analytics)
- payment and technical providers
All such parties are required to comply with data protection requirements.
6. User Rights
You have the right to:
- receive information about processing of your data
- request correction or update of data
- request deletion of your personal data
- withdraw consent for data processing
7. Contact Information
For questions about personal data processing, you can contact us:
Additional Rights for EU Users (GDPR)
If you are a resident of the European Union, your personal data is processed in accordance with GDPR (General Data Protection Regulation).
1. Legal Basis for Data Processing
We process your personal data on the following legal bases:
- your consent to personal data processing
- necessity for contract performance or service delivery
- compliance with legal obligations
- legitimate interests of the Company (e.g., improving service and security)
2. Your Rights
As a user, you have the right to:
- access your personal data
- request correction or update of data
- request deletion of your data ("right to be forgotten")
- restrict processing of your data
- object to processing
- receive your data in a structured format (data portability)
- withdraw consent for data processing at any time
3. Data Retention Period
We retain personal data only for the time necessary to achieve processing purposes or as required by law.
4. Data Transfers Outside the EU
Your personal data may be processed or stored outside the European Union (including in Ukraine).
In such cases, we ensure an adequate level of data protection in accordance with GDPR requirements.
5. Data Protection
We implement appropriate technical and organizational measures to protect personal data from:
- unauthorized access
- loss or destruction
- unlawful use
6. Data Protection Contact
If you have questions about processing your personal data or exercising your rights, you can contact us:
We respect your right to privacy and ensure transparency in personal data processing in accordance with international standards.