ektaservice
Connecting business
and customer through service
that creates value
We help businesses improve the customer experience through service solutions — from the moment of purchase to full after-sales support.
Who it fits
Integrated service solutions for different industries and business models
Electronics retail
Service products that increase the value of a purchase and grow revenue
Home appliances
After-sales solutions for complex appliances with a long lifecycle
E-commerce
Embedded services for online sales without complicating checkout
What business gets
- Additional revenue without building new products from scratch
- Higher margins through service models
- Increased customer LTV
- After-sales interaction that builds loyalty
- Integration into existing sales processes
- Scaling without extra load on your team
What the customer gets
The result of a service ecosystem is a satisfied customer who comes back again.
- Peace of mind after the purchase
- Fast resolution of device issues
- Support and service without extra effort
- A transparent service process
- More confidence in using the product
How it works
01Business analysis
We study your product, customer journey and service integration points
02Model design
We shape a service offer for your category and business goals
03Sales integration
We embed the solution into online or offline processes without burdening your team
04Support and scaling
We support the launch, daily operations and further growth
Trusted by leading retailers
Why we are trusted
- 15+ years of experience in service solutions
- Millions of customers in the service ecosystem
- Work with leading retailers and partners
- Service integration across different industries
- Operational readiness to scale
Service as a source of growth
Service products help to:
- Increase revenue from every sale
- Raise the average margin
- Strengthen the value of the core product
- Retain the customer after the purchase
More value for the customer.
More profit for the business.
Become our partner
Integrate service solutions into your business and create additional value for customers at every stage of the journey.
Device protection service programs in Ukraine. Embedded service solutions for retailers, banks and marketplaces. Electronics support, device maintenance and embedded services for business. Extended warranty, retail services, service solutions for business.