manufacturers
Service Solutions for Manufacturers
After-sales infrastructure for post-sale customer support
ektaservice provides manufacturers with complete after-sales infrastructure: service network, customer support, logistics and warranty management. This lets brands improve the post-sale experience without building their own service network.
Benefits for manufacturers
Service network
Proprietary and partner service centers across Ukraine
Customer support
24/7 support through all communication channels
Warranty service
Warranty request and repair management
International experience
Experience with international brands and standards
Analytics & reporting
Transparent monitoring of service operations
Quality control
SLA and quality standards at every stage