Home systems
New revenue streams after equipment sale, increased brand trust and longer customer engagement cycle.
Comprehensive protection for security systems, cameras, sensors & controllers
Regular maintenance & diagnostics with on-site specialist visits
Flexible subscription models for ongoing protection & system updates
Full post-installation support cycle — from consultations to component replacement
Customer buys a security system and subscribes to maintenance. Seller gets recurring revenue, customer gets uninterrupted protection.
+10–20% margin increase
Increased customer trust
We develop and integrate service programs for manufacturers, importers, retailers, property developers, and businesses operating in the home infrastructure sector. Our solutions help create additional revenue opportunities, strengthen customer loyalty, and enhance after-sales services.
Service programs for air conditioners, heat pumps, boilers, water heaters, ventilation, and heating equipment. Diagnostics, preventive maintenance, and repair coordination according to the program terms.
Example use case
An HVAC equipment importer offers a 36-month extended service program together with equipment sales and installation.
Extended service programs for inverters, battery storage systems, portable power stations, generators, and backup power equipment.
Example use case
A backup power equipment supplier offers a 24-month service program covering diagnostics and repair coordination.
Service support for home automation, surveillance systems, smart locks, sensors, controllers, and other connected devices.
Example use case
A smart home integrator offers an annual technical support, diagnostics, and equipment repair program.
Service programs for pumps, water filtration systems, water heaters, and residential water supply equipment.
Example use case
A water filtration retailer offers a service subscription covering scheduled diagnostics and equipment repairs.
A comprehensive service subscription covering multiple categories of household equipment, with defined service limits, repair coordination, and technician visits under the program terms.
Example use case
A retail chain offers a monthly home equipment service subscription instead of separate service plans for individual purchases.
Comprehensive after-sales service programs for engineering equipment in apartments, private homes, and residential developments.
Example use case
A property developer includes 12 months of engineering systems support as part of the apartment handover package.
These programs are examples of solutions we tailor to each partner. Service scope and obligations depend on the final agreed program terms.
EKTA develops service programs tailored to each partner's business model, designs product economics, integrates solutions into sales processes, and coordinates after-sales services.
We manage customer requests, logistics, on-site service, repairs, compensation processes, and service providers according to the agreed program terms.
Generate new revenue opportunities by offering service programs alongside core products and services.
Support customers beyond the initial purchase and create opportunities for repeat engagement.
Coordinate servicing, repairs, compensation, and analytics without building a separate operational infrastructure.
Tell us about your equipment, customers, and business model. We'll help design a service program tailored to your needs.